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Frequently Asked Questions

Email is the preferred means of communication. Email us at customercare@wondaleaf.com if your inquiry relates to a purchase of any of our products. If you are interested in partnering with us or becoming a distributor, please email us at admin@wondaleaf.com.

For all letters or post, you can address them to Twin Catalyst Sdn Bhd, 2nd floor, 19, Lorong Chew Siik Hiong 1, 96000 Sibu, Sarawak, Malaysia.

We will endeavor to reply your inquiries as soon as possible, at any time of the day. However, we will be most active during office hours, 9am – 5pm (GMT +8), Mondays to Fridays. 

Right now, our condoms can only be purchased and distributed in Malaysia. Our wound dressings are currently available in Malaysia, USA and will soon be in Europe. We are working hard to ensure our products conform with the rigorous standards required in each country, so we can bring you a safe and sensational product!

We are always on the lookout for exceptional people to join our team! If changing the world with novel and innovative medical devices sounds like your dream, feel free to email us at admin@wondaleaf.com. 

Each box contains two pieces of Wondaleaf Unisex condoms. Each piece of Wondaleaf Unisex Condom contains a strip of gauze to act as the retention unit. Watch the instructional video above to find out more. 

We would be grateful if you could contact us by emailing us at customercare@wondaleaf.com with your contact details as soon as possible. One of our staff members will contact you within 10 minutes of us receiving your email.

If the defect presented itself during use of the product, visit your general practitioner or medical practitioner immediately to rectify any issues. 

Our products are made from polyurethane, which should be inert. However, if you feel any discomfort when using our products, please see your general practitioner or medical practitioner immediately. 

We would be grateful if you could provide us with your feedback should you experience any side effects or discomfort.

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